It is public holiday here in the UK on Monday 31st August so our office and warehouse are closed. We will re-open on Tuesday 1st September. You can continue to make orders, as usual, via our website during this time. We ask for your patience when we re-open whilst we deal with the backlog of orders received over the long weekend.

20th August 2020
Over recent weeks, we've had many enquiries from our customers about our stock levels and ability to restock.
This is, in part, prompted by significant stock outages being experienced by a number of other undyed yarn suppliers due to shutdowns at many spinners earlier in the year and current covid driven operating constraints.
To date, we have largely been able to match production to demand and have not experienced sustained stock outages for our most popular yarns. Most of our yarns are spun for us in Italy using fibres we provide and our spinners in Italy are not constrained to the same extent as those in Peru. We are actively working with our Italian spinners to prioritise production of bases where sales have increased significantly.
Inevitably, there is a slight lag in the supply of a few bases where sales are exceptionally high but, due to the proximity of our spinners, and weekly deliveries by truck, we are usually able to replenish stocks quickly.
We also source some products from spinners in South Africa and Peru. Whilst South Africa is subject to more significant operating constraints than Italy, our South African spinner has also shown considerable flexibility in accelerating production for us.
We are fortunate not to be suffering the same operating constraints that some of the other undyed yarn suppliers are currently experiencing. We appreciate that customers depend upon reliable supply and we will continue to work with our spinners to keep supplies flowing.

We remain open and continue to ship orders to the UK and Rest of the World.

With demand increasing and additional processes put in place by both ourselves and our carriers to keep everyone safe, we ask for your patience with delivery times on orders and samples which will be slower than usual during this period. We have staff answering emails as quickly and efficiently as possible, but again we ask for your understanding if our responses are not as prompt as they would be under normal circumstances. Our administrative staff are working from home, so please contact us via email at info@yarnundyed.com rather than by phone.

Once again, thank you all for continuing to support our business at this uncertain and extraordinary time.

With the warmest wishes to you all and your families,

The Yarnundyed Team